At pkid, your privacy is not a formality — it is a commitment backed by technical safeguards and strict internal policies. This Privacy Policy explains, in clear and complete terms, exactly what personal information pkid collects from Pakistani players, why we collect it, how it is used and protected, who it may be shared with, and what rights you hold over your own data.
All data transmitted between your device and the pkid Platform is encrypted using 256-bit SSL — the same standard used by Pakistan's major commercial banks. Your CNIC details, mobile number, and transaction history are never sent in plaintext across the network.
Your CNIC and identity documents submitted for KYC are used exclusively for age verification, identity confirmation, and regulatory compliance. pkid does not use KYC documents for marketing profiling or sell identity data to third parties under any circumstances.
pkid does not sell, rent, or trade your personal data to any third party for commercial gain. Where data is shared with service providers — such as payment processors handling JazzCash or EasyPaisa transactions — it is shared under strict data processing agreements that prohibit further use or onward transfer.
pkid collects only the personal data strictly necessary to operate your account, process your transactions, comply with KYC obligations, and deliver customer support. We do not collect data speculatively or for purposes beyond those disclosed in this Privacy Policy.
You may request a complete copy of the personal data pkid holds about you at any time. You may also request correction of inaccurate data, or deletion of your data where no regulatory retention obligation applies. Requests are handled by pkid's data team within 30 days of receipt.
pkid retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable anti-money laundering, KYC, and gaming regulatory obligations. Active account data is retained for the lifetime of the account; post-closure data is retained for the regulatory minimum period and then securely deleted.
This Privacy Policy is issued by the operator of the pkid Platform, accessible at pkid.bid and all associated sub-domains and mobile-optimised versions of the site. In this document, "pkid", "we", "us", and "our" refer to the pkid platform operator. "You" and "Player" refer to any individual who accesses the pkid Platform, registers an account, or interacts with pkid's services in any capacity.
pkid operates as an online casino and sports betting platform serving Pakistani players. As the data controller in respect of personal data collected through the pkid Platform, pkid determines the means and purposes for which personal data is processed. Where pkid engages third-party processors — such as KYC verification providers, payment gateways processing JazzCash and EasyPaisa transactions, and game content providers — pkid remains responsible for ensuring those processors handle your data in compliance with this Privacy Policy and applicable data protection requirements.
Data Controller: pkid Platform Operator — pkid.bid. For all privacy-related enquiries, contact our Data Protection team at [email protected] with the subject line "Privacy Request".
pkid collects personal data across several categories. The specific data collected from you depends on the nature of your interaction with the pkid Platform and the services you use. The principal categories of personal data pkid collects are set out in the table below:
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, CNIC number | Account registration & KYC |
| Contact Data | Mobile number (Pakistani), email address | Account registration |
| Document Data | CNIC front and reverse image, selfie (if required) | KYC verification process |
| Financial Data | JazzCash / EasyPaisa account reference, HBL / UBL / Meezan account details (last 4 digits only), PKR transaction history | Deposits & withdrawals |
| Account Data | Username, encrypted password hash, account settings, VIP tier, bonus history | Ongoing account use |
| Technical Data | IP address, device type, browser fingerprint, operating system, session timestamps | Each platform session |
| Usage Data | Game history, bet records, navigation patterns, session duration, features accessed | During gameplay & browsing |
| Communications Data | Support chat transcripts, email correspondence, complaints submitted | Customer support interactions |
| Responsible Gaming Data | Self-exclusion records, deposit limit settings, cooling-off activations | Responsible gaming tool usage |
pkid does not collect sensitive personal data beyond CNIC information (which is collected solely for age and identity verification) and responsible gaming records (which are maintained for player protection purposes). pkid does not collect biometric data, political opinions, religious beliefs, or health information.
pkid collects personal data through the following mechanisms:
pkid processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:
pkid uses the personal data collected from Pakistani players for the following specific purposes:
No Automated Decision-Making with Legal Effect: pkid does not use fully automated processing to make decisions about your account that produce legal or similarly significant effects without human review. All account suspension decisions involve human assessment of the relevant evidence.
pkid does not sell, rent, or trade your personal data. We share your data with carefully selected third-party processors and authorities only to the extent necessary and only in the following circumstances:
pkid engages specialist third-party service providers to support Platform operations. These providers process data on pkid's behalf under contractual data processing agreements that prohibit them from using your data for any purpose beyond the specific service they provide to pkid. Categories of processors include: KYC and identity verification services; payment gateway operators (including JazzCash and EasyPaisa API integrations); cloud hosting infrastructure providers; fraud detection and security services; responsible gaming monitoring tools; and customer support platform providers.
Licensed game studios whose products are available on the pkid Platform may receive limited gameplay session data — such as session tokens, wager amounts, and game outcomes — necessary to deliver and record the game. Game providers do not receive your identity data, CNIC information, or financial account details.
pkid may be legally required to disclose personal data to its gaming licensing authority, financial intelligence units, or law enforcement agencies in connection with regulatory audits, anti-money laundering investigations, or other lawful requests. Such disclosures are made only to the extent legally required and, where legally permitted, pkid will notify the relevant account holder of such a disclosure.
In the event of a merger, acquisition, or sale of all or substantially all of pkid's assets, personal data held about registered players may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and will have the opportunity to close their account prior to the transfer taking effect if they do not consent to the new operator's privacy terms.
21+ Age Verification is Mandatory: pkid collects and processes your CNIC to confirm that you are aged 21 or above. This is a non-negotiable legal obligation. Accounts cannot access real-money features until KYC is successfully completed and approved.
pkid's KYC process is a regulatory requirement under its gaming licence and anti-money laundering obligations. The personal data collected and processed as part of KYC is used exclusively for the following purposes:
KYC document images (CNIC front and reverse) are stored in encrypted form on pkid's secure infrastructure and are accessible only to authorised pkid compliance personnel and, where applicable, to the regulated KYC service provider performing the verification. They are not shared with other players, game providers, or marketing partners.
pkid processes payment-related data — including your JazzCash number, EasyPaisa account reference, or bank account identifiers used for HBL, UBL, or Meezan Bank transactions — for the sole purpose of processing deposits and withdrawals on your pkid account.
pkid does not store full bank account numbers or mobile banking PINs on its servers. Where payment processing involves sensitive financial credentials, those credentials are handled directly by the certified payment processor and are not transmitted to or stored by pkid. pkid stores only partial payment identifiers (such as a masked account reference or last 4 digits) and transaction confirmation references necessary to reconcile your PKR account balance and to facilitate withdrawal processing to your verified payment method.
Payment Security Reminder: pkid will never ask you for your full JazzCash PIN, EasyPaisa PIN, or bank internet banking password via any channel including live chat, email, or phone. Never share these credentials with anyone claiming to represent pkid.
pkid uses cookies and similar client-side tracking technologies on the pkid.bid Platform. Cookies are small data files placed on your device by the Platform. pkid uses the following categories of cookies:
You may control cookie settings through your browser. Disabling strictly necessary cookies will impair Platform functionality including pkid login. Disabling performance or marketing cookies will not affect your ability to use core Platform features.
pkid implements industry-standard technical and organisational security measures to protect the personal data of Pakistani players against unauthorised access, disclosure, alteration, or destruction. These measures include:
Whilst pkid takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are encouraged to contribute to your own account security by using a strong unique password and enabling two-factor authentication on your pkid account.
pkid retains personal data for the periods set out below, after which data is securely and permanently deleted or irreversibly anonymised:
| Data Category | Retention Period | Basis |
|---|---|---|
| Active account identity & contact data | Duration of account + 5 years post-closure | AML / regulatory obligation |
| KYC documents (CNIC images) | Duration of account + 5 years post-closure | Gaming licence / AML requirement |
| Financial transaction records | Duration of account + 5 years post-closure | AML / financial regulation |
| Gameplay and bet records | Duration of account + 2 years post-closure | Dispute resolution / licence condition |
| Self-exclusion records | Minimum 7 years post-exclusion | Responsible gaming / regulatory |
| Support communications | 3 years from last interaction | Quality assurance / dispute resolution |
| Marketing consent records | Duration of consent + 3 years | Consent management / legal defence |
| Technical / session logs | 13 months from session date | Security / fraud detection |
Where a legal obligation requires retention beyond the periods above, pkid will retain the relevant data for the legally mandated period. Data retained solely for regulatory compliance purposes is isolated from operational systems and is accessible only to pkid's compliance team.
As a pkid account holder, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact pkid's data team at [email protected] with the subject line "Privacy Request" from your registered email address.
Request a copy of all personal data pkid holds about you. Fulfilled within 30 days.
Request correction of inaccurate or incomplete personal data on your pkid account.
Request deletion of your data where no retention obligation applies. Note: AML data is retained for the mandatory period regardless.
Request that pkid limit how it uses your data while a rectification or objection request is being assessed.
Request your personal data in a structured, machine-readable format for transfer to another service where technically feasible.
Object to processing based on pkid's legitimate interests, including marketing communications and analytics profiling.
pkid will respond to all privacy rights requests within 30 calendar days of receipt. Where a request is complex or involves a high volume of data, pkid may extend this period by a further 60 days with notification to the requester. pkid will not charge a fee for reasonable privacy rights requests.
pkid is strictly for players aged 21 and above. pkid does not knowingly collect or process personal data from individuals under 21 years of age. The KYC process is specifically designed to verify minimum age before any real-money features are accessible.
Where pkid identifies, either through the KYC process or through any other means, that an account holder is under 21 years of age, the account will be immediately closed, all associated data will be retained only to the extent required by pkid's regulatory obligations, and the matter will be reviewed by pkid's compliance team. Any funds deposited by an underage player will be handled in accordance with pkid's Terms and Conditions and applicable regulatory requirements.
Parents and guardians in Pakistan who believe a minor is accessing online gambling platforms are encouraged to use parental control software to restrict access to gambling websites. pkid fully supports these protective measures and makes responsible gaming resources available to all players at pkid.bid/responsible-gaming.
pkid's primary data processing infrastructure is hosted on servers located in secure, compliant data centres. In certain cases — for example, where specialist service providers such as KYC verification platforms or game analytics providers operate infrastructure in jurisdictions outside Pakistan — your data may be processed or stored internationally.
Where such international transfers occur, pkid ensures that appropriate safeguards are in place to protect your personal data. These safeguards include contractual data processing agreements incorporating standard data protection clauses, and — where the receiving jurisdiction has been assessed as providing an adequate level of data protection — reliance on adequacy determinations. pkid does not transfer personal data to jurisdictions with inadequate data protection frameworks without first implementing appropriate contractual protections.
pkid reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they affect the nature or scope of how pkid processes your personal data or the rights available to you — pkid will provide advance notice to registered players via email to the registered account address and via an on-Platform notification prior to the changes taking effect. Non-material changes (such as formatting corrections or clarifying language) may take effect immediately upon publication at pkid.bid/privacy-policy.
We encourage all pkid players to review this Privacy Policy periodically. The "Last Reviewed" date at the top of this document reflects the most recent revision. Your continued use of the pkid Platform following notification of material changes constitutes your acceptance of the updated Privacy Policy. If you do not accept the revised terms, you should discontinue use of the Platform and contact pkid support to initiate account closure and a request for data deletion where applicable.
For all privacy-related enquiries, data rights requests, or concerns about how pkid handles your personal data, please contact pkid's dedicated data protection team through the following channels:
pkid will acknowledge all privacy enquiries within 48 hours and provide a substantive response within 30 calendar days. If you are dissatisfied with pkid's response to a privacy complaint, you have the right to escalate your complaint to the applicable data protection supervisory authority or to pkid's licensing body's dispute resolution mechanism, details of which are available from pkid support upon request.
Document Version: This Privacy Policy is effective as of 1 January 2026 and supersedes all previous versions. The current version is always available at pkid.bid/privacy-policy. For questions about how this Policy relates to pkid's Terms & Conditions, please visit pkid.bid/terms-conditions.
With a clear understanding of how pkid handles your data — transparently and securely — you can focus on what matters: cricket betting, live casino, and slots in PKR with Pakistan's most trusted platform.